COVID-19 & The Library

The North Conway Library will be closed until at least May 4th- in alignment with school closings in NH and the Governor's stay-at-home order.


During this period we waive all overdue fines.


Lobby Service: Tue & Fri 1-3 pm until March 27th


The last day for lobby service will be Friday, March 27th.
The library lobby (foyer), accessible from Main St., will serve as a pickup location for reserved library materials on Tuesdays & Fridays 1-3 pm. Please do NOT proceed into the main room.
Please reserve via our online catalog. If you have never used our online catalog, please click here. As a refresher: log in with your library card number and your phone number on file as password on the top right. If you have any problems, please email me and we will help you.
You can also email me your reserve list; please include title, author, call number. An email reserve might take longer since it makes more work for us.
Please bear in mind that books stored in the basement are currently unavailable due to construction, as are books and DVDs in the children’s room (“E & J & YA”).
Otherwise, all books, DVDs, CDs, and magazines can be reserved. Loan periods have been extended to 4 weeks for books, 2 weeks for DVDs, Rental books & Rental-DVDs. But, out of consideration for others, please return when you are done. Thank you!
The reserved items will be put in a Hannaford plastic bag (Thanks, Hannaford!) and labeled with your first name & last name’s initial, and the last three digits of your library card number. The bags can be picked up at the designated lobby hours: Tue & Fri 1-3 pm.
During those times, we will reserve 4 parking spots in front of the library on Main St.; the spots will be marked with orange cones and signs.
Please park on Main St. and access the lobby (foyer) one person at a time to pick up your bag.
Please do not use lobby service if you don't feel well.
You can return library materials in the book drop, the DVD return slot in the back door, or into a designated bin in the lobby.
Please do NOT return any item if a person in your household has been sick. If you can’t renew online, please send us an email or leave a voice mail at 356-2961.
If you can return your library materials in a bag after wiping them with a disinfectant, it would be appreciated, but it is not necessary.
In light of recent finding that the Coronavirus can stay alive and transmissible on plastic (like our plastic book covers or DVD cases) for 2-3 days, we will not handle the box or these returned items for four (!) days, then wipe them off with disinfectant, and check them in. We are being very careful to be sure the items you are getting from the Library are safe from infection. We wash our hands often and disinfect any library materials that have been recently returned.
We feel that these measures, carried out in gloved hands(!) are more than sufficient to ensure the safety of our staff (me) and our patrons.
The State Library has suspended van service and interlibrary loans for the time being.
The Library is committed to the safety & health of our staff, volunteers, and the public, and this lobby service may change as we develop the best procedures to meet your needs and our safety standards during this time or in light of new recommendations by the CDC, the administration, the State of NH, the American Library Association, or any other credible health agency. Please check our website for the latest info.
Please do not hesitate to contact me if you have any questions or concerns.


While we are able to offer these limited services at this point, please bear in mind that we also offer downloadable books (ebooks & audiobooks) and downloadable magazines.


Or, if you would like to do some genealogy research from home, check out our subscription to HeritageQuest Database . Search genealogy records, census information, etc.  Here is your log-in information: Username: 0QSBP9C86J (first character is zero); Password: welcome


Unfortunately, our subscription is only accessible from library computers...


For updates on the situation, please keep checking this page often!


Reliable sources of information include:


CDC: Center for Disease Control;  One of my favorite websites for COVID-19 information!


NH DHHS: My other favorite one- specific for NH!


Memorial Hospital/ Maine Health


WHO: World Health Organization


COVID-19 Hotline: Questions?: Call 2-1-1 (in NH & ME)


Interactive Map – Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE An interactive web-based dashboard to track COVID-19 in real time. From Johns Hopkins Whiting School of Engineering.


Just For Kids: A Comic Exploring The New Coronavirus – Kids, this comic is for you. It’s based on a radio story that NPR education reporter Cory Turner did.


Talking with children- Tips for parents, caregivers, and teachers for an Infectious Disease Outbreak


Hand Washing Video- How to wash your hands properly


What You Need to Know About COVID-19

What to Do If You Are Sick With COVID-19

Travelers’ Health Website